Privacy Policy

This Privacy Policy explains how FEATHER SARL collects and uses personal data when you visit our website or contact us about wholesale stationery orders.

1. Who we are

FEATHER SARL (SIREN 921 713 517) is a company registered at 40 RUE DES BLANCS MANTEAUX, 75004 PARIS, France. We act as the data controller for the personal data described in this Policy.

2. Data we collect

We collect only the information needed to respond to your enquiries and manage wholesale orders, such as:

• Contact details (name, email address, phone number);
• Business and delivery details (company name, address, VAT or registration details);
• Order history and communication with our team;
• Basic technical data when you browse our website (e.g. IP address, browser type, usage data).

3. How we use your data

We use your personal data to:

• answer questions and provide product information;
• create and manage quotations, orders and deliveries;
• maintain our customer records and accounting;
• improve our website and protect it from misuse.

4. Legal basis

We process your data based on:

• performance of a contract or steps taken at your request before entering a contract;
• our legitimate interests in running a B2B wholesale stationery business;
• compliance with legal obligations (e.g. accounting and tax rules).

5. Data sharing & storage

We may share your data with trusted service providers such as IT, hosting, payment or logistics partners when this is necessary to provide our services. These partners only process data on our instructions and under appropriate safeguards.

We store your data for as long as needed to manage the business relationship and to comply with legal retention periods, after which it is deleted or anonymised.

6. Cookies & analytics

Our website may use cookies or similar technologies to ensure basic functionality and to understand how visitors use the site. You can manage cookies in your browser settings and, where required by law, we will request your consent for non-essential cookies.

7. Your rights

Depending on applicable data protection law (including GDPR, where relevant), you may have the right to request access to your personal data, correction, deletion, restriction of processing, or portability, as well as the right to object to certain processing activities.

8. Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at contact@feathersarl.com.