This Shipping Policy describes how wholesale stationery orders are prepared and delivered by FEATHER SARL.
Orders are processed on business days, subject to product availability and payment confirmation. Most standard orders are prepared for dispatch within 1–3 business days.
We primarily ship within France using professional courier and freight partners suitable for cartons and pallet shipments. Available delivery options and any specific restrictions will be communicated during our order discussion or quotation.
Estimated transit times (after dispatch) are:
These timeframes are indicative only and may vary depending on carrier capacity, seasonality and destination.
Shipping costs depend on order volume, weight, destination and delivery method. They are either included in your quotation or shown separately before you confirm the order.
Unless agreed otherwise, the customer is responsible for:
We work with reliable carriers but cannot guarantee delivery dates. FEATHER SARL is not liable for delays caused by carriers, customs, strikes, extreme weather or other events outside our reasonable control.
If your shipment is significantly delayed or arrives with visible damage, please notify the carrier on delivery (where possible) and contact us as soon as you can so we can help investigate.
For any questions about shipping, transit times or delivery options for your order, please contact us at contact@feathersarl.com.